CUSTOMER SERVICE SURVEY

Thank you for taking the time to complete our Customer Service Survey. Your opinion is important to us and the information you provide will help us to improve our services.
Please note all the fields are optional and your answers will remain confidential. Remember to click on Submit Survey when you are done.
1. How did you hear about us?
Returning Client
Advertising (Radio, Newspaper, Flyers, Yellow Pages)
Website
Friend/Family Referral
Other

2. Was this your pet's first visit?
Yes
No

3. Were our hours convenient?
Yes
No

4. Did we accommodate your schedule when booking your appointment?
Yes
No

5. Our front desk staff was friendly and efficient.
Agree Strongly
Agree
Neutral
Disagree
Disagree strongly

6. The veterinarian answered my questions clearly and completely.
Agree Strongly
Agree
Neutral
Disagree
Disagree strongly

7. The general appearance of the office was well organized?
Agree Strongly
Agree
Neutral
Disagree
Disagree strongly

8. The kennel was clean and free of odor.
Agree Strongly
Agree
Neutral
Disagree
Disagree strongly

9. Did you find all the products you were looking for?
Yes
No

10. I would recommend the practice to friends and family.
Agree Strongly
Agree
Neutral
Disagree
Disagree strongly

11. Please feel free to add any suggestions or comments below:


CONTACT INFORMATION (All the fields are optional.)
Your personal information will not be shared.

Client Name:
 
Pet Name:
 
E-mail Address:

 
Veterinary Practice:
 
My pet was recently examined by:

Submit this Survey