Thank you for taking the time to complete our Customer Service Survey. Your opinion is important to us and the information you provide will help us to improve our services.
Please note all the fields are optional and your answers will remain confidential. Remember to click on
Submit Survey when you are done.
|
|
|
1. How did you hear about us?
|
|
2. Was our building easy to find?
|
|
3. Were our hours convenient?
|
|
4. Did we accommodate your schedule when booking your appointment?
|
|
5. Reception was friendly and efficient.
|
|
6. The veterinarian answered my questions clearly and completely.
|
|
7. The veterinarians and technicians provided excellent medical care to my pet.
|
|
8. The veterinarian was pleasant and professional.
|
|
9. The staff was helpful and competent.
|
|
10. The general appearance of the office was well organized?
|
|
11. Was the waiting time short and acceptable?
|
|
12. Do you feel well informed about the services and products we offer? ( e.g. Vaccines, Nutrition, Behaviour, etc)
|
|
13. Were you told of other services?
|
|
14. Were you referred to our website by a staff member?
|
|
15. Would you be interested in receiving email reminders for appointments and other issues?
|
|
16. Were all your questions answered to your satisfaction?
|
|
17. My overall experience was positive.
|
|
18. I would recommend the practice to friends and family.
|
|
19. Please feel free to add any suggestions or comments below:
|
|
CONTACT INFORMATION (All the fields are optional.)
Your personal information will not be shared.
|
